Shipping policy

Shipping Policy

Shop Little Bee - UK Shipping Policy

Thank you for shopping with Shop Little Bee! We aim to provide you with the best service possible, ensuring your orders are delivered promptly and securely. Please review our UK shipping policy for more information on our delivery services, times, and charges.

Delivery Options & Charges

We offer the following delivery options for orders within the United Kingdom:

1. Standard Delivery

  • Cost: £3.99 (Free for orders over £50)
  • Delivery Time: 3-5 business days
  • Orders placed before 2 pm will be dispatched on the same day (Monday to Friday).

2. Express Delivery

  • Cost: £6.99
  • Delivery Time: 1-2 business days
  • Orders placed before 2 pm will be dispatched on the same day (Monday to Friday).

Order Processing

  • Order Confirmation: Once your order is placed, you will receive a confirmation email. Please ensure that all shipping details are correct to avoid any delays.
  • Dispatch Notifications: You will receive an email notification with tracking information once your order has been dispatched.

Delivery Times

  • Deliveries are made Monday to Saturday, excluding public holidays.
  • Our delivery times are estimates and may be subject to delays due to factors beyond our control (e.g., weather conditions, postal strikes).

Click & Collect

  • Service: Currently, we do not offer a Click & Collect service. All orders are dispatched directly to the shipping address provided.

Tracking Your Order

- You can track your order using the tracking number provided in your dispatch confirmation email. If you encounter any issues with tracking your order, please contact our customer service team at support@shoplittlebee.co.uk.

Undeliverable Packages

- If a package is returned to us due to incorrect address information or failed delivery attempts, we will contact you to arrange re-delivery. Additional shipping charges may apply.

Missing or Delayed Orders

- If your order has not arrived within the estimated delivery time, please contact our customer service team at beth@shoplittlebee.co.uk. We will investigate and resolve the issue as quickly as possible.

Damaged or Faulty Items

- If you receive a damaged or faulty item, please contact us immediately at beth@shoplittlebee.co.uk with your order number and a description of the issue. We will provide instructions on how to return the item and arrange for a replacement or refund.

Changes to Our Shipping Policy

- Shop Little Bee reserves the right to amend this shipping policy at any time. Any changes will be posted on this page and will apply to all orders placed after the date of the change.

For any further questions or assistance, please do not hesitate to contact our customer service team at support@shoplittlebee.co.uk.

Thank you for shopping with Shop Little Bee!